Role: Intensive Support Partner

Location: Supporting services across Regional QLD – Role based out of Cairns

Employment Type: Permanent Full-time

Step into a high-impact role where your leadership transforms centre performance during critical moments. As an Intensive Support Partner, you’ll lead in challenging environments, stabilise performance, uplift capability, and guide centres back on track—ensuring children, families and teams thrive with quality, safety and consistency.

This role requires an Early Childhood Education and Care (ECEC) qualification to enable working in ratio if required, along with sound knowledge of the Early Years Learning Framework (EYLF) and National Quality Framework (NQF).

Your Impact:

In this role you will:

• Act as Centre Director / Nominated Supervisor when deployed to centres requiring intensive support
• Identify priority challenges and focus areas in partnership with State Performance Leads
• Lead the development and execution of centre action plans to drive immediate performance uplift
• Build capability, confidence and accountability within Centre Leadership Teams
• Engage state and national expert services to strengthen practice and operational performance
• Empower centre teams by recognising strengths and supporting skill development
• Provide observational insights to State Managers and State Performance Leads to inform ongoing capability building
• Strengthen leadership in others through coaching, reflective practice and adaptive leadership
• Address safety, risk and compliance issues and embed a strong safety culture across the centre
• Support adherence to policies, procedures and regulatory requirements, ensuring high-quality and safe environments for children

What Goodstart can offer you:

• Fully Maintained Company Car or Car Allowance, Laptop and Phone
• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (as approved by management)
• Salary Packaging benefits which reduce your taxable income to increase take home pay
• Access to discounted childcare (up to 15%)
•  Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance  
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• Early Childhood Education and Care (ECEC) qualification, with ability to work in ratio
• Proven experience as a Centre Director with strong performance turnaround capability
• Demonstrated success leading teams through operational, pedagogical and business improvement
• Strong business acumen across all domains of centre performance
• Experience developing and delivering action plans to uplift centre outcomes
• Skilled in building capability, coaching diverse teams and supporting multi-site environments
• Strong knowledge of the EYLF, NQF and regulatory compliance requirements
• Ability to build trust, influence and collaborate at all levels
• Current Working with Children Check, Police Check and Open Driver’s Licence

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Team via email recruitment@goodstart.org.au

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email deadlycareers@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: CAIRNS || QLD || Australia (AU) || | SF:LI || Diploma - Children's Services or equiv || Full-Time