Role: Employee Services Advisor

Location: Murarrie, Brisbane, QLD

Employment Type: Full-time, Permanent

Data Matters. People Matter. Join a Team That Values Both!

At Goodstart, we’re Australia’s largest provider of early learning and care. As a not-for-profit organisation we are committed to giving children the best possible start in life.

We’re seeking an Employee Services Advisor to join our Employee Services team. In this role, you’ll help maintain accurate employee and workforce information and support the assurance of our weekly payroll cycles. You’ll work with colleagues and stakeholders across Goodstart to resolve issues, contribute to payroll improvement projects and help ensure our people are paid correctly.

You’ll be part of a friendly, supportive team that values clear communication, shared learning and working well together. This is a great opportunity for someone who enjoys working with data, takes pride in accuracy and brings a helpful, collaborative approach to their work.

Your Impact:

• Reviewing and maintaining employee and position data to ensure accuracy and compliance
• Monitoring schedules, timecards, and workforce data to identify discrepancies
• Supporting weekly payroll validation, audits, reconciliations, and compliance checks
• Applying the Goodstart Enterprise Agreement, relevant Awards, legislation and internal policies
• Investigating and helping resolve data discrepancies and payroll-impacting issues
• Supporting payroll and employee services projects and process improvements
• Helping maintain accurate records and employment conditions for our casual workforce
• Building strong relationships with stakeholders across the business
• Contributing ideas that improve efficiency, accuracy, and service delivery

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
• Salary packaging benefits available through AccessPay (eligibility applies)
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance  
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

What you'll bring:

You are organised, detail-focused and comfortable working with employee or payroll data. You communicate clearly, manage competing priorities and take a considered approach to resolving problems. You also value teamwork and are willing to share your knowledge and support colleagues.

You’ll ideally have:

• At least 1–2 years’ payroll or data entry experience and/or training, or an equivalent combination of education and experience
• Experience interpreting and applying Awards and other industrial or legislative employment conditions
• Strong attention to detail and the ability to identify and follow up on discrepancies
• Effective communication and stakeholder relationship skills
• The ability to organise your work, prioritise tasks and meet deadlines
• A collaborative approach and a commitment to confidentiality
• Current QLD Working with Children Check
• Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Team via email vkundoorvala@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform