Role: ICT Manager – Centre & Family Services

Location: Murarrie, QLD (Turrbal and Jugera Country)

Employment Type: 6 Month Fixed-term, Full-time

Join Goodstart Early Learning – Australia’s largest provider of early learning and care – as our ICT Manager – Centre & Family Services.

This 6-month full-time opportunity has arisen as a backfill, with the current leader seconded to another key role within the organisation – a testament to Goodstart’s commitment to development and internal growth.

In this inspiring and impactful role, you’ll act as the senior technology leader responsible for the end-to-end strategy, planning, and delivery of our Centre & Family service line — supporting our early learning centres, educators, and families. As both a Delivery Partner for enterprise initiatives and Product Line Leader, you’ll drive innovative, scalable technology solutions aligned with Goodstart’s mission and values.

If you bring strategic vision, proven leadership, and a passion for improving user experience and technical robustness, this is your chance to make a meaningful difference for children, families, and our community.

Your Impact:

You’ll lead a critical technology service line that underpins how our centres operate and how families connect with us every day. From managing a portfolio of applications to uplifting system performance and user experience, your leadership will ensure our digital services are reliable, responsive, and ready to grow with us.

Through strong partnerships and a clear technology roadmap, you’ll help turn strategic goals into real-world outcomes for our people and the children we serve.

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (as agreed with line manager)
• Salary Packaging benefits which reduce your taxable income to increase take home pay
• Access to discounted childcare (up to 15%)
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more
• Free annual flu shot(optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes

You’ll bring to the table:

• 7+ years of experience in technology leadership roles with increasing scope and complexity
• Proven track record in managing technology service lines or product portfolios
• Strong ability to build trust and collaborate with senior business leaders on strategic roadmaps
• Experience leading or partnering on major transformation or change initiatives
• Deep understanding of service delivery and lifecycle management (e.g., ITIL or equivalent)
• Demonstrated success in uplifting customer satisfaction, service quality, and technical maturity
• Bachelor’s degree in IT, Business, or a related discipline (or equivalent experience)
• Formal training or certification in service management, Agile delivery, or enterprise architecture (highly desirable)

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions

Have a question? Contact our Talent Acquisition Team via email recruitment@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || | SF:LI || No Early Childhood Qualification || Full-Time