Role: Qualification Pathways Program Partner

Location: Murarrie, Brisbane

Employment Type: Full-Time 12 month Fixed Term

The Qualification Pathways Partner plays a key role in supporting the Qualification Pathways strategy by administering Goodstart’s Certificate III Traineeship, Diploma Upskill and other Vocational Education programs. The role manages the end-to-end administrative requirements associated with Goodstart’s responsibilities as an employer under training contracts. Strong administrative skills and communication with external teams, including key Registered Training Organisations (RTOs) is essential to ensure the delivery of high-quality programs for our Goodstarters.

The role requires strong organisational skills, attention to detail, and the ability to manage competing priorities across multiple programs at any one time. The Partner works closely with internal teams to ensure programs are delivered efficiently, accurately, and in alignment with funding and compliance obligations, while maintaining a high standard of service for participants and stakeholders.

Your Impact:

• Provide administrative support to the Qualification Pathways team to ensure the smooth delivery of the Certificate III Traineeship, Diploma Upskill and other Vocational Education programs
• Manage high-volume individual and shared email inboxes, ensuring timely triage, categorisation, and response to communications. 
• Maintain accurate records of program activities, correspondence, and stakeholder interactions.
• Assist with the preparation and submission of claims for traineeship incentives to ensure timely processing.
• Communicate with Registered Training Organisations (RTOs) and external stakeholders to coordinate program requirements and resolve day-to-day queries.
• Apply knowledge of traineeships and training contract requirements to ensure accurate program administration and compliance.
• Maintain awareness of RTO Quality Standards and assist with related compliance activities.
  
  

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (As negotiated with management)
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance  
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• Certificate III or higher in Business Administration, Education, or related field (desirable)
• Knowledge of training contracts, RTO processes, and compliance frameworks
• Experience in administrative support and program coordination
• Understanding of the Australian Apprenticeship/Traineeship system, state funding models, RTO compliance frameworks
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Ability to manage multiple tasks and meet deadlines
• Current Working with Children Check 
• Completed National Child Safety Training

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

 Have a question? Contact our Talent Acquisition Team via email fmcmillan@goodstart.org.au 

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email deadlycareers@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || | || No Early Childhood Qualification || Full-Time