Role: Regulatory Assurance Officer

Location: Murarrie, QLD (Turrbal and Yuggera peoples)

Employment Type: Full Time, 6-month Fixed term contract

At Goodstart, children’s safety, wellbeing and quality early learning are at the heart of everything we do. As a Regulatory Assurance Officer, you’ll play a vital role in supporting our centres to confidently navigate significant national and state regulatory reforms.

This role goes beyond compliance checking — it’s about partnering with centre teams, providing real-time coaching, and strengthening organisational readiness so new legislative requirements are understood, embedded and sustained in practice. You’ll work closely with the Regulatory Reform Project Team to identify emerging risks, share insights, and help shape practical tools and supports that enable our centres to thrive in a changing regulatory landscape.

Your Impact:

In this role, you will:

• Deliver scheduled and targeted regulatory assurance audits across Goodstart centres
• Identify compliance gaps and practical barriers to implementing new legislative requirements
• Provide in-the-moment coaching to centre teams to build understanding and capability
• Validate centre readiness for major reforms, including child safety reforms, digital device restrictions, mandatory training and educator register implementation
• Escalate emerging risks and systemic issues to the Regulatory Reform Project Team
• Contribute insights that inform the development of implementation tools, resources and training
• Collaborate with Operations, Quality and People & Culture teams to ensure aligned and consistent reform messaging
• Support Goodstart’s commitment to being a child safe organisation and maintaining strong health, safety and compliance practices

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (As approved by management)
• Salary Packaging benefits which reduce your taxable income to increase take home pay
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance  
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• Experience in an administrative, compliance, auditing or customer service–focused role, with a strong commitment to high-quality service delivery
• Strong communication and interpersonal skills, with the ability to engage confidently and respectfully with diverse stakeholders
• High attention to detail, sound judgement and a strong commitment to data integrity and confidentiality
• Self-motivated, organised and able to work independently while managing competing priorities
• Experience undertaking outbound communication and proactive follow-ups
• Proficiency in Microsoft Office, particularly Excel and Word
• Current Working with Children Check for the State or Territory residing

Desirable:

• Qualifications in early childhood, compliance, auditing, law or a related field
• Experience in education and care regulatory compliance, quality assurance or audit activities
• Understanding of early learning centre operations and the practical realities of implementing regulatory reform

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Team via email recruitment@goodstart.org.au 

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email deadlycareers@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || | SF:LI || No Early Childhood Qualification || Full-Time