Role: Talent Onboarding Coordinator

Location: Murarrie, Brisbane

Employment Type: Full-time, Fixed-Term (12 Months)

At Goodstart, we’re all about giving children the best possible start in life. As Australia’s largest not-for-profit provider of early learning and care, we support more than 70,000 children across nearly 700 centres, driven by a passionate team committed to making a lasting difference.

As a Talent Onboarding Coordinator, you'll be the friendly and supportive guide for new Goodstarters joining our organisation. Reporting to the Talent Acquisition Lead and working within our Talent Acquisition team, you’ll support a high volume of new hires, guiding them through the onboarding experience from contract acceptance through to their first day.

This is a fast-paced and rewarding role where no two days are the same. You’ll be a key point of contact for candidates, helping them navigate systems, complete required onboarding and compliance activities, and resolve issues that may affect their commencement. Through proactive communication and strong attention to detail, you’ll deliver a positive candidate experience while supporting our centres to successfully welcome new team members.

Your Impact:

• Guide new Goodstarters through every stage of the onboarding process, ensuring they feel supported, informed and ready for Day 1.
• Be the primary point of contact for candidates, answering questions and providing a positive onboarding experience from start to finish.
• Monitor onboarding progress and proactively follow up outstanding documentation, compliance requirements and mandatory learning.
• Ensure all employment conditions, compliance requirements, onboarding documentation and mandatory learning are completed prior to a candidate’s start date.
• Work closely with Talent Acquisition Partner, Employee Services, Learning and IT teams to resolve onboarding and system-related queries.
• Keep onboarding activities on track by identifying and removing roadblocks that could delay a candidate's commencement.
• Maintain accurate onboarding records and employee documentation, ensuring a high level of data integrity across our systems.
• Support the wider Talent Acquisition team through activities such as recruitment inbox management, phone queue support, contract administration and other value-add tasks as required.

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
• Salary packaging benefits available through AccessPay (eligibility applies)
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance  
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• A qualification in HR, Business Administration or a related area, with at least one year of relevant experience.
• Experience in onboarding, mobilisation, recruitment administration, HR coordination or a similar role
• Experience working in a high-volume environment and managing multiple priorities and commencement timelines.
• The ability to build positive relationships and communicate confidently with candidates, providing support and guidance throughout their onboarding journey.
• Strong organisational and time management skills, with excellent attention to detail and data accuracy.
• The ability to identify and resolve issues, exercise sound judgement and know when to escalate for support.
• Confidence using Microsoft Office applications and the ability to quickly learn new systems and technology.

• Current QLD Blue Card or willingness to obtain one.

• Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Team via email vkundoorvala@goodstart.org.au

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email deadlycareers@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform