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Technical Business Analyst

Date: 06-Feb-2019


Company: Goodstart Early Learning

Goodstart is Australia's largest early learning provider.  As a not–for–profit social enterprise, we exist purely to improve the lives of Australia's children and their families.  Every day, 13,500 Goodstart staff support over 60,000 families and the 71,500 children that attend our 648 centres nation–wide.  Our people are our foundation, together we are working to ensure children have the learning, development and wellbeing outcomes they need for school and life.


Based at our head office in Brisbane and reporting to the Program Manager, you will engage with business stakeholders and software developers to analyse, understand, document and develop business process documents and technical artefacts in an ‘Agile’ environment to deliver digital business solutions.


Further key responsibilities will include but not be limited to:

  • Identify and work with key stakeholders to support and implement solutions according to stakeholder requirements and key business drivers
  • Elicit requirements using various methods, including but not limited to interviews, document review, requirements workshops, surveys and teleconferences Creation and management of Product Backlog (User Stories) and sprints using Microsoft VSTS,
  • Analyse systems flow, data usage, and work processes to facilitate high quality software dev
  • Develop clear and concise documentation based on a strong understanding of various concepts and terminologies, including highly technical content
  • Identify issues and risks, ensuring that they are appropriately raised and actioned.
  • Create and maintain User Acceptance Test (UAT) cases, checklists and documentation
  • Ensure recommended solutions are fit for purpose

You will have already gained commercial experience as a technical business analyst within a large multi-site organisation employing ‘Agile’ practices and methodologies. Working with key stakeholders across the business, you will demonstrate excellent communication skills with the ability to internally influence management decision making with your analytical capabilities. The required skills and experience for this role include: 

  • Degree in Information Technology or equivalent
  • Min 3 years’ experience in as a Technical Business Analyst
  • Min 2 years’ experience in Agile software development practices
  • Strong interpersonal skills with a proven ability to build and maintain strong relationships with internal and external stakeholders.
  • Exceptional verbal communication and workshop/training facilitation skills
  • Experience using VSTS/Jira, and Business Process Mapping software


Career focused and commercially minded you possess high energy, take initiative and your positive attitude and excellent communication demonstrates a service-oriented style.

Goodstart Early Learning values people with integrity, passion, professionalism and the desire to do something above and beyond what is expected. We are committed to providing you with opportunities for career growth and progression; outstanding learning and development opportunities and fun culture, coupled with flexible work-life balance.   


In addition, as a Goodstart employee you will enjoy discounted services and products across finance, health and life including:


  • Free, confidential counselling service
  • Additional benefits to support work life balance including purchase of additional leave
  • Discounted childcare fees
  • Discounted gym memberships
  • Great mobile and apple products and services
  • Premium corporate health benefits such as vision care packages and health insurance


We are looking to fill this role ASAP - If the thought of working in an environment which is fast paced with competing priorities excites and motivates you, then please apply now.

For further information please contact Pam King Owen at,au


Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || Information & Technology || SF:LI || No Early Childhood Qualification || Full-Time

Job Segment: Business Analyst, Finance